London, UK, 23rd September 2025 - Configur, the enterprise data management and AI enablement platform, and Biomni (part of the Illuminet Group), creators of the Tenjin automation and knowledge assistant, today announce a strategic partnership to transform how organisations access, understand, and act on their data. 

The partnership combines Configur’s AI-powered platform for data unification, validation, and real-time insight with Tenjin’s intuitive conversational automation and orchestration capabilities. Together, these complementary technologies make digital transformation faster, smarter, and easier to scale.

“This partnership is about more than platform integration, it’s about solving the real-world challenges organisations face around fragmented data, disconnected tools, and the pressure to deliver secure AI capabilities that drive strategic outcomes,” said Marco Oliver, CEO at Configur. “Together, we’re enabling teams to go from question to action in the same breath, all through a simple, secure interface.”

“At a time when companies are exploring AI, but facing real concerns about implementation, we’re extremely pleased to partner with Configur, another UK-based company, to deliver robust data solutions that enhance our automation and conversational platform, Tenjin,” said Darren Trussell, CEO of Biomni. “This partnership brings together complementary solutions and skills to deliver real value for our customers.”

‍Making Data Useful, Not Just Available

Across both public and private sectors, organisations are grappling with data overload and siloed systems. While AI and automation promise improved efficiency, many teams still lack the tools to securely and effectively extract value from their data, or to use that data to deliver outcomes through AI.

Configur brings clarity to fragmented enterprise data by unifying and validating information across systems, making it accessible and actionable in real time. At the core is Abi, Configur’s intelligent assistant, which enables users to query complex datasets using natural language and receive instant, data-driven insights.

Tenjin then provides the conversational layer to turn those insights into action, orchestrating workflows, retrieving content, initiating service requests, or triggering automation through a secure, chat-based interface.

Tenjin combines intelligent automation with a human-in-the-loop ‘Expert Assist’ feature to ensure users can always access real expertise when AI alone isn’t enough. Its hybrid design supports trust and continuous knowledge growth, while built-in gamification and tokenisation encourage user participation and knowledge sharing.

Through this partnership, users can access real-time insights from Configur within Tenjin, making it possible to go from discovery to decision to delivery, all within a single conversational interface. Whether retrieving a policy, pulling live performance metrics, or kicking off a business process, users can do it all through natural conversation, without switching systems or relying on technical teams.

‍Key Capabilities Delivered Through the Partnership

• Conversational Access to Enterprise Data: Employees can explore both operational and business process data through a single, secure chat interface.
• ‍From Insight to Action: Users can move seamlessly from data analysis to workflow automation within the same environment.
• ‍Enterprise-Grade Governance: The partnership ensures robust security, UK-based data hosting, and full pipeline auditability, essential for regulated sectors.
• ‍No-Code, Scalable Architecture: Both platforms are built for rapid enterprise deployment without the need for heavy IT dependencies.

‍Delivering Measurable Impact

Configur and Tenjin are already working with forward-thinking organisations to pilot joint solutions that unlock tangible value, including:

• Onboarding Knowledge Hub powered by AI
• Automated triage, service request handling, and employee self-service for medium to large enterprise environments

“Together, we’re giving teams the power to make decisions and take action in real time – without dashboards, delays, or data dependencies,” added Trussell. “This is what intelligent automation should look like.”

To explore how this partnership can accelerate your organisation’s data and automation strategy, visit

www.goconfigur.ai or www.biomni.com to request a live demo or tailored discovery session.

‍About Configur

Configur is an enterprise-grade data intelligence platform that unifies, cleanses, and operationalises data for real-time insights. Combining a flexible self-service interface with a fully managed onboarding model, Configur empowers both technical and non-technical teams to access actionable intelligence through Abi, its AI-powered assistant. 

‍About Biomni

Biomni (part of the Illuminet Group) is a leading developer of AI-powered automation solutions that enhance user experiences across the enterprise. With deep expertise in conversational AI, intelligent automation, and digital self-service, Biomni is the creator of Tenjin – a secure, user-friendly platform that connects people to knowledge, processes, data, and systems through natural conversation. From front-end interactions to back-office execution, Biomni enables organisations to streamline operations, increase productivity, and deliver faster, smarter services.

‍Media Contacts

Mehroz Ashraf

Head of Engagements & Partnerships, Biomni
mehroz.ashraf@illuminetsolutions.com

Eve Hughes

Chief Marketing Officer, Configur
eve@configur.co.uk

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